CST: Effective Meetings & Delegation in Construction

Part 1: Effective Meetings

Construction supervisors both attend and lead meetings.  As meeting participants, effective supervisors need to be well prepared, and willing and able to offer constructive input. As effective meeting leaders, supervisors need to be able to plan and conduct well organized meetings that will achieve specific objectives.

This module is intended to help supervisors understand and facilitate the critical role productive and efficient meetings play in the success of projects and in team dynamics. In this module, participants will discuss the characteristics of effective meetings, and practice best practices for being an engaged and productive meeting participant. Participants will also practice techniques for leading effective meetings.

Part 2: Delegation

Construction supervisors should be able to delegate appropriate work to team members and ensure that work is completed to expectations.  Delegating effectively means understanding the type of work or responsibilities that can be delegated and how to match delegated tasks with appropriate individuals.  Delegating effectively also means being willing and able to follow through to ensure tasks get completed correctly and in the manner expected.

This module is intended to help participants use delegation as a strategy for achieving work goals more effectively and for developing staff. In this module, participants will discuss the concept of delegation and how it compares to other management practices and tendencies. They will gain an understanding of the important role delegation plays in productivity and supervision by discussing the benefits of delegation and the symptoms of poor and/or the lack of delegation. Participants will also learn guidelines for determining when and to whom to delegate.

This 6.5 hour module provides you with course certificate worth 1 Gold Seal Credit.

Topics:

• Describe the characteristics of a successful meeting
• Reflect on our own behaviour as a meeting participant
• Demonstrate being an effective meeting leader
• Facilitate meeting discussions
• Handle difficult participants
• Understand delegation as a management practice
• Know when and when not to delegate
• Decide who to delegate to
• Use the delegation process

Up-and-coming and mid-level Supervisors.

Jennie West-Correia, CPF, CEC, Senior Consultant, Stratford Managers

Jennie is a Certified Professional Facilitator (CPF) and Certified Executive Coach (CEC). She holds a B.Ed. and B.A. (Drama in Education) from the University of Windsor, is a Lean Six Sigma Yellow Belt designation, a graduate from the Roger Schwarz Skilled Facilitator program and is trained in numerous assessment tools.

Jennie was the former Manager of Human Resources & Professional Development at PCL Constructors. She was responsible for district HR management, implementation and delivery of professional development, and effectiveness and human resource programs at both the local and corporate levels. 

OCA launched the Construction Supervisor Training Certificate program in 2019 to provide a structured professional development program for the next generation of leaders in the field and office.

Effective construction supervision requires a wide variety of skills, such as people skills (communication, teamwork, conflict resolution, coaching), technical skills (planning, meetings and delegation), and management skills (human resources and authentic leadership).

This comprehensive program provides it all, and is delivered in manageable segments by industry experts with extensive hands-on experience in construction’s ICI sector. Participants have the flexibility to attend modules in any order. Once participants have completed all nine* courses, they will be awarded a Construction Supervisor Training (ICI) certificate.